Atma Help

Welcome to Atma!

What is Atma?

Atma is a new, dynamic platform that offers you an opportunity to sell your used items rather than get rid of them. And hence, a cycle of sustainable shopping begins!

Is Atma application free?

Atma is a wholeheartedly free application, there are no commissions.

How can I edit my personal information?

After logging in to your account, from homepage, click on the upper right circle and you will open My Profile tab. There, you can change your personal information by clicking edit profile.

How can I share my product?

By clicking on the icon that has three dots, you can share your product in any way you like!

How can I change my location when sharing a product?

The map you see is interactive. Simply, use your fingers to move through the map and choose your desired location.

Do I have to show a location for my product?

For security reasons, yes. As a platform that aims to be the bridge between sellers and buyers, your safety is of our utmost importance.

How can I delete my account?

All you have to do is click on settings, then enter the Support section and ask for your account to be deleted.

I can’t sign up. What can I do?

First, check your internet connection. Then close and reopen the application. If the issue persists, please contact us through our social media accounts.

How can I change the language of the app?

If you would like to change your language, you have to change the language of your phone. Right now, we offer Turkish and English languages.

What is Atma Donate?

When you click on Atma Donate while sharing a product, the option to set a price disappears. This means that the product you are sharing is to “share” and donate, not to sell.

My location comes up in a different country?

If your location is showing up in another country, then first go to settings on your phone and choose Atma. Then, check whether you have allowed sharing your location with Atma. After you give permission to share your location while using the app, the problem will be resolved.